From day-to-day managed IT support to enterprise-grade cybersecurity, Relentless IT delivers senior-level expertise to organisations across Putnam County and northwest Ohio.
We offer four core service areas, each delivered with the same principle: senior engineers, independent advice, and a long-term view of your business. Select a service below to learn more, or contact us to discuss your specific situation.
Managed IT services for small and mid-sized businesses across Putnam County, Hancock County, Allen County, and surrounding areas of northwest Ohio.
Discuss your needs →For most businesses in northwest Ohio, technology is essential but internal IT expertise is hard to hire and harder to retain. Relentless IT acts as your dedicated IT department — or a seamless extension of the one you already have — providing proactive management, rapid support, and strategic oversight of your entire technology environment.
Our managed IT clients in Putnam County, Findlay, Lima, and surrounding communities benefit from predictable monthly costs, faster resolution times, and the confidence that comes from knowing experienced engineers are watching their systems around the clock.
When something goes wrong, your team needs answers quickly. Our helpdesk provides responsive, knowledgeable support for day-to-day IT issues — from password resets to software problems — handled by engineers who understand your environment, not a rotating offshore queue.
The best support call is the one that never happens. We monitor your servers, workstations, and network infrastructure continuously, identifying and resolving issues before they impact your operations. Patch management, health checks, and preventive maintenance are built into every managed service agreement.
Your network is the foundation of your operations. We manage routers, switches, firewalls, and wireless infrastructure to ensure your connectivity is reliable, secure, and appropriately scaled for your business — whether you operate from a single office in Ottawa or across multiple locations in northwest Ohio.
"We became their IT department. When they have a problem, they call us. When we see a problem coming, we call them first."
Managed cybersecurity and MSSP services for businesses and organisations across northwest Ohio — delivered with the seriousness the threat landscape demands.
Discuss your needs →Cyber threats do not discriminate by company size or location. Small businesses, professional practices, and local government entities in Putnam County and across northwest Ohio are active targets — often precisely because they are assumed to have weaker defences than larger organisations. Relentless IT provides the same calibre of security monitoring and response that large enterprises rely on, scaled and priced for organisations of every size.
As a Managed Security Services Provider (MSSP), we go beyond antivirus and basic firewalls. We monitor your environment continuously, detect anomalous behaviour, and respond to threats before they become incidents — or contain them rapidly if they do.
Our security operations capability provides continuous monitoring of your network, endpoints, and cloud environments. Using industry-leading SIEM and EDR tooling, we detect threats that traditional security products miss — and alert or act immediately when something requires attention.
You cannot protect what you do not know is exposed. We conduct regular vulnerability assessments of your environment, prioritise findings by business risk, and work with you to remediate weaknesses systematically — before an attacker finds them first.
When a security incident occurs, speed and precision are everything. Our incident response capability ensures that breaches are contained quickly, evidence is preserved, and your operations are restored as rapidly as possible. We also help you understand what happened and how to prevent it recurring.
Cyber incidents affecting small and mid-sized businesses in Ohio are rising year on year. The organisations that fare best are those that prepared before the incident — not after.
IT compliance and risk management for healthcare providers, legal and accounting firms, local government, and regulated businesses across northwest Ohio.
Discuss your needs →Regulatory compliance is a growing burden for organisations in Putnam County and across northwest Ohio — particularly in healthcare, legal, accounting, financial services, and local government. The consequences of non-compliance range from financial penalties to reputational damage, and the technical requirements are increasingly complex.
Relentless IT helps organisations meet and maintain their compliance obligations without that burden falling entirely on internal staff. We understand the regulatory landscape, translate requirements into practical IT controls, and provide the documentation and evidence that auditors and regulators expect.
Medical practices, clinics, and healthcare-adjacent organisations in northwest Ohio face stringent HIPAA requirements around the handling, transmission, and storage of protected health information (PHI). We help healthcare providers implement and maintain the technical safeguards HIPAA demands — and document them in a way that stands up to scrutiny.
Many local government entities, professional services firms, and businesses working with government contracts in Ohio are required — or expected — to align with NIST cybersecurity standards. We assess your current posture against the NIST Cybersecurity Framework and build a practical roadmap for achieving and sustaining compliance.
Understanding your organisation's risk profile is the foundation of any effective security or compliance programme. We conduct structured IT risk assessments that identify your most significant exposures, quantify their potential impact, and provide a clear, prioritised plan for managing them.
Compliance should be a by-product of good security practice — not a separate, painful exercise. We help organisations build programmes that achieve both at once.
Technology consulting and strategic IT advisory for businesses and organisations in Putnam County and across northwest Ohio — with no vendor agenda and no hidden incentives.
Discuss your needs →Most technology decisions are made under some form of pressure — a vendor pitch, a deadline, a failing system, or a budget cycle. Relentless IT provides the independent perspective that helps organisations in northwest Ohio make better decisions: ones that are right for the business, not for a supplier's revenue target.
Our consulting work ranges from one-time strategic reviews to ongoing fractional CTO engagements, where we serve as your senior technology advisor on a retained basis. In every engagement, our advice is governed by one question: what is genuinely best for this organisation?
Where should your technology be in three years, and what does it take to get there? We work with business leaders in Putnam County and across the region to develop technology roadmaps that are practical, funded, and aligned with the organisation's direction — not a wish list designed to justify a large purchase.
Choosing the right technology products and partners is difficult when every vendor claims to be the best option. We manage vendor selection processes independently — developing requirements, evaluating options objectively, and recommending solutions that fit your needs and budget, without any obligation to a particular supplier.
Not every organisation needs — or can justify — a full-time Chief Technology Officer. Our fractional CTO service provides senior technology leadership on a part-time, retained basis: attending leadership meetings, advising on strategic decisions, managing IT vendors, and ensuring technology serves the business rather than driving it.
The best technology advice is the advice that saves you from making an expensive mistake. We have helped clients across northwest Ohio avoid significant unnecessary expenditure — and make the right calls when it matters.
Medical practices, dental offices, clinics, and healthcare-adjacent organisations with HIPAA obligations and high standards for system availability.
Law firms, CPA practices, and financial advisors who handle sensitive client data and require dependable, secure, and confidential IT management.
Townships, municipalities, and public-sector entities across Putnam County and northwest Ohio with obligations around data security and continuity.
Consultants, engineers, architects, and service businesses that rely on technology to deliver for clients and cannot afford unplanned downtime.
Owner-operated businesses with 5 to 50 employees who need enterprise-quality IT support without the cost of an in-house team.
Established businesses with 50 to 500 employees looking to augment internal IT, strengthen security posture, or navigate a period of growth or change.
Relentless IT is based in Putnam County, Ohio and provides on-site and remote IT services across the surrounding region. Our clients include organisations in Ottawa, Leipsic, Kalida, Glandorf, and Columbus Grove throughout Putnam County, as well as businesses in neighbouring communities.
Service available in Hancock County (Findlay), Allen County (Lima), Henry County (Napoleon), Defiance County (Defiance), Paulding County, Van Wert County, Williams County (Bryan), and Wood County. If you are a business or organisation in northwest Ohio looking for a reliable, senior-level IT partner, we would welcome a conversation.
Call us at (419) 615-6025 or send us a message.
Most engagements begin with a straightforward conversation. Tell us about your organisation and we will tell you honestly what we think you need.